Contact us
Get in touch
We'd love to help you with your enquiry
Please choose the option below that best matches the nature of your query.
Direct Debit support
Excluding Northumberland centres and Riverside Leisure Centre
If your enquiry relates to a membership, swim lessons or sports courses whereby you would like to cancel, freeze or make changes to your payments, please contact our payments team by:
Email: placesleisure@harlandsgroup.co.uk
Phone: 01444 221052
Opening times
Monday to Friday: 8am - 6pm
Saturday: 9am - 12noon
Sunday: Closed
Site support
If you would like to get in touch with your local centre, or for any new membership, swim lesson or Gymnastics enquiries, please complete the form below and a member of the team will be in touch.
If your query relates to either our Riverside Leisure Centre (enquiriesriverside@pfpleisure.org) site in Norwich, or any of our centres in Northumberland (northumberland@pfpleisure.org), please email the centres directly using the email addresses above.
Customer service central support
If you would like to speak to our Central support team, please get in touch via the details below. To help us deal with your enquiry in the best way, please include as much detail as possible, including the name of the leisure centre.
Twitter: @PlacesLeisure
Facebook: Places Leisure
Instagram: @Places_Leisure
Our Customer Service team is available from Monday to Friday, 8am - 6pm.
Please follow the link for a full list of our terms and conditions on memberships.
Northumberland support
If your query relates to any of our sites in Northumberland, please email us at northumberland@pfpleisure.org.
Our opening hours are:
Monday to Thursday: 8.00am - 8.00pm
Friday: 8.00am - 4.00pm
Saturday & Sunday: 9.00am - 2.00pm
Or, call us on 01670 620200 where a member of the team will be happy to help you.